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Privacy Policy

Effective Date: January 1, 2025

1. Introduction

This Privacy Policy explains how personal and transactional information is collected, used, and safeguarded when visiting www.livewellmedical.com, purchasing products, or communicating through the contact channels provided on the site.

2. Information Collected
  • Personal Information: Name, email address, phone number, billing and shipping address.
  • Payment Details: Processed securely through third-party providers such as Stripe or Zelle. Full payment data is never stored.
  • Device Information: Browser type, IP address, and website activity for performance improvement.
  • Optional Health Data: Details voluntarily provided by the user to ensure compatibility with medical devices such as glucose monitors or sensors.
3. Use of Information

Information is used to:

  • Process and fulfill product orders.
  • Deliver updates or confirmations regarding transactions.
  • Improve the website’s functionality and product relevance.
  • Comply with regulatory, legal, and fraud-prevention requirements.
4. Data Protection

All personal and payment data is transmitted using SSL encryption and stored on secure servers. Payment gateways are PCI-compliant to ensure data integrity.

5. Disclosure of Information

Personal data is only shared with authorized third parties that assist in completing transactions, such as:

  • Payment processors.
  • Shipping or logistics partners.
  • Legal authorities when required by law.
6. Cookies

Cookies enable essential website functions and analytics. Users may disable cookies in browser settings, but certain features may be limited.

7. User Rights

Individuals may request access, correction, or deletion of their data by contacting support@livewellmedical.com.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at: